Privacy Policy

1. Introduction

At PitchScoop, accessible via https://pitchscoop.com, we value and respect your privacy. We are fully committed to safeguarding the personal information of our users and ensuring transparency in how data is collected, processed, and protected. This Privacy Policy sets forth our approach to handling your information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), with an emphasis on privacy-first principles.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users who interact with PitchScoop through our website or related digital services. PitchScoop acts as the Data Controller of your personal data as defined under the GDPR, and as a “business” under the CCPA. This policy governs data collected on or through pitchscoop.com and outlines your rights as a user residing in the European Economic Area (EEA), the United Kingdom, the United States, and elsewhere.

3. Categories of Data Processed

We may collect and process the following categories of personal data based on your interactions with our website and services:

A. Usage Data
Includes your browser type, pages visited, IP address, session duration, referring/exit URLs, and interaction behavior on the site.

B. Account Data
Comprises your name, postal address, email address, and telephone number provided during registration or when creating an account.

C. Profile Data
Encompasses user preferences, saved items, purchase history, and behavioral patterns related to your use of our services.

D. Communication Data
Captures information exchanged through support requests, feedback, emails, and contact forms, including subject lines and timestamps.

E. Technical Data
Refers to your device type, operating system, system configuration, screen resolution, and browser settings used when accessing our platform.

F. Transaction Data
Includes payment details, billing addresses, order confirmations, and information related to product or service delivery.

G. Preference Data
Covers your choices regarding marketing communications, newsletter subscriptions, and stated product or content interests.

4. Legal Bases for Processing

We rely on the following legal bases to process your personal data:

– Consent: Where you have provided explicit permission for us to process your data for specific purposes (e.g., newsletter subscriptions).
– Contractual Necessity: When processing is required to fulfill a contract with you, such as providing purchased services.
– Legitimate Interest: When processing is necessary for the operation and improvement of our services, provided your rights do not override these interests.
– Legal Obligation: To comply with legal requirements that mandate data collection or disclosure.

5. Your Rights

As permitted by privacy laws such as GDPR and CCPA, you have the following rights with respect to your personal information:

– Right of Access: Request details and a copy of the data we hold about you.
– Right of Rectification: Correct inaccurate or incomplete personal data.
– Right to Erasure: Request deletion of your data when it is no longer necessary, subject to legal obligations.
– Right to Restriction: Ask us to temporarily halt the processing of your data under certain conditions.
– Right to Data Portability: Receive your data in a structured, commonly used format and transfer it to another provider.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Revoke consent at any time, without affecting the legality of data processed prior to withdrawal.

To exercise any of these rights, you may contact us at [email protected].

6. Security Measures

PitchScoop implements appropriate technical and organizational measures to safeguard personal data:

– Data encryption in transit and at rest using industry-standard protocols.
– Role-based access controls to restrict data access only to authorized personnel.
– Secure backups maintained on a regular basis to ensure data availability.
– Regular security training for our staff to promote best practices in data protection.
– Periodic third-party audits and system vulnerability assessments.

7. International Transfers

Your personal data may be transferred to third-party partners or service providers located outside your jurisdiction. Where such transfers occur, we ensure adequate protection by entering into Standard Contractual Clauses approved by the European Commission or by leveraging other legal mechanisms certified under relevant international data protection frameworks.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law:

– Usage Data: Stored for up to 12 months to analyze trends and site performance.
– Account Data: Retained for the duration of your active account and no longer than 6 months after deactivation.
– Profile and Preference Data: Maintained to provide personalized services and removed upon request or account termination.
– Communication and Transaction Data: Retained for 7 years for legal and tax compliance.
– Technical Data: Retained for 12 months to support technical analytics and system improvements.

9. Cookie Policy

Our website utilizes cookies and similar technologies. These include:

– Essential Cookies: Required for site functionality (e.g., navigation, authentication).
– Functional Cookies: Enhance usability and remember user preferences.
– Analytics Cookies: Help us understand how users interact with our site (e.g., via Google Analytics).
– Performance Cookies: Measure and optimize website performance and responsiveness.

10. Cookie Management and Compliance

Upon your first visit, we provide a clear choice to opt-in or out of non-essential cookies via a cookie banner, compliant with GDPR and CCPA standards. You can manage or withdraw your cookie consent at any time via your browser settings or our cookie management interface accessible through our website footer.

11. Special Protections for Children

pitchscoop.com is not targeted toward or intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and become aware that a child has provided us with personal data, please contact us immediately at [email protected] so we can take necessary action.

12. Policy Updates

We reserve the right to amend this Privacy Policy to reflect changes in legal or regulatory requirements, our data processing practices, or website functionality. Any material changes will be communicated to users via our website or relevant contact channels.

13. Contact

If you have questions, concerns, or complaints about this Privacy Policy or the way your data is being handled, you may reach out to us at:

Email: [email protected]
Website: https://pitchscoop.com

We are committed to complying with all applicable data protection laws and ensuring the responsible and secure processing of your personal data. Please contact us with any privacy-related concerns or inquiries.